Contact

GET IN TOUCH WITH COMFORTNEST

We’re here to help you get the best sleep of your life. Whether you have a question about our mattresses, need help tracking your order, or want to initiate a return under our 111-Night Trial, our support team is ready to assist you.

How to Reach Us

  • Call or WhatsApp Us: +91 74113 35297

  • Email Support: admin@comfortnest.in

Business Hours: Monday to Saturday: 10:00 AM – 7:00 PM (IST) (We strive to respond to all emails and messages within 24 hours during business days).

Our Headquarters

Comfortnest 1ST FLOOR, NO. 35, 1st Cross, 1st Main Road, Vidyaranyapura, Shyamarajpura Layout, Bengaluru, Karnataka, 560097, India

Quick Links & Specific Requests

1. Returns & The 111-Night Trial To initiate a return, please email us with your Order Number and a Copy of your Invoice. Please remember that the 30-night break-in period is required before a return can be initiated.

2. Damage on Arrival / Missing Items If you received a damaged product, please contact us within 72 hours of delivery. You must attach the unedited unboxing video (starting from the sealed package) to your email for us to process your claim immediately.

3. 10-Year Warranty Claims Experiencing an issue down the road? Send us an email with your original invoice and clear photographs of the defect (e.g., abnormal foam indentation), and our team will guide you through the warranty replacement process.

Grievance Redressal

If your issue has not been resolved to your satisfaction by our standard support channels, you may escalate your concern to our Grievance Officer:

  • Email: admin@comfortnest.in

  • Response Time: Acknowledgment within 24 hours, with a targeted resolution within 15 days.